😳 Customer Success vs Customer Support: What's the difference?
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YouTubeCSM Practice
😳 Customer Success vs Customer Support: What's the difference?
What a difference between customer support and customer success? 💥 CUSTOMER SUPPORT is a REACTIVE model. When something is broken, the support team fixes it. 💥 CUSTOMER SUCCESS is a PROACTIVE strategy. It includes a systematic customer journey map that outlines the proactive activities we expect CSMs to perform with their customers ...
23.5K viewsJun 9, 2022
Customer Segmentation Methods
El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
0:31
El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
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